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    Arne van Oosterom's Posts - WENOVSKI design thinkers network

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    Friday, January 2, 2009

    DesignThinkers 5 Steps Service Innovation Method

    DesignThinkers assists Public and Private organizations and companies in delivering the best possible service. We help them to be more innovative and competitive.

    We created a 5 steps service innovation method to guide us while working on complex Service Design projects.

    Download our 5 steps method.

    2 comments:

    Alex Osterwalder said...

    I appreciate your slides & your blog in general! My own work focuses on business model design & innovation, which is very similar to service design...

    Do you have a book out on your approach & methodology? I would be very interested, since I am writing my own book on business model design & innovation.

    Best regards,
    Alex

    Arne van Oosterom said...

    Hi Alex,

    Thanks for the compliment.

    We are working on a book (together with several authors). But it will probably be published next year.

    Let's stay in touch!


    Regards,
    Arne