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    Arne van Oosterom's Posts - WENOVSKI design thinkers network

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    Friday, May 29, 2009

    creative company conference 2009 report

    "The Creative Company Conference is an event that has the potential to become one of the leading gatherings of creative minds in Europe, if it will have the courage to harness the energy and creativity of its attendees."

    Read the report by Eric Roscam Abbing at Brand Driven Innovation

    Monday, May 18, 2009

    Course on Service design at the Management Center Innsbruck

    Last week I gave a lecture and a workshop to students at the Management Center Innsbruck. The university is beautifully situated in the heart of Tirol, and the part were I gave my lecture had a grand view on the white peaks of the Alps. Besides this great scenery the people were extremely nice and welcoming. Needless to say I had a great time. And I'm looking forward to my next lecture.

    I liked working with the students. They were noisy but attentive, just the way they should be. After my lecture we practised in brainstorming and lateral thinking and started working on their case study (the Alpen Zoo).

    Below you'll find the first (and somewhat philosophical) part of my lecture. After this we discussed the realities and challenges of service design projects and I explained some service design methods.

    Thursday, May 7, 2009

    MIT Wins The Buckminster Fuller Challenge

    The 2009 Winner: Sustainable Personal Mobility and Mobility-on-Demand Systems

    "Mobility-on-Demand systems utilize fleets of shared-use lightweight electric vehicles placed at automatic charging racks throughout a city. The CityCar and RoboScooter, both folding vehicles, along with the Green-Wheel Bicycle, minimize parking space and can be picked-up and dropped-off at any rack. Mobility-on-Demand systems maximize mobility and dramatically reduce congestion and pollution through energy and land-use efficiency.

    More info...

    Marc Rettig - How to Change Complicated Stuff

    Marc Rettig - How to Change Complicated Stuff from Interaction Design Association on Vimeo.

    Wednesday, May 6, 2009

    The role of customer service in a downturn

    Tim Hill (FutureBrand) with a statement about the role of customer service in a downturn.

    Apps For Democracy

    DC wants to hear citizens’ ideas about problems that could be solved through technology, as well as their ideas about the perfect system to receive feedback and service requests.

    Apps For Democracy Community Edition from Peter Corbett on Vimeo.

    More on Apps For Democracy

    Short Film From Thinkpublic

    Thinkpublic created this short film about what they do and how they do it.

    thinkpublic: social innovation and design from thinkpublic on Vimeo.