tag:blogger.com,1999:blog-30169657847285511152024-03-18T02:10:23.617-07:00Service Design - DesignThinkers Weblog -A "service design" blog written by Arne van Oosterom.Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.comBlogger159125tag:blogger.com,1999:blog-3016965784728551115.post-55823622417501659852009-08-18T08:14:00.000-07:002009-08-18T08:27:21.882-07:00Moving my Blog to WENOVSKIFor some time now I have been shifting my attention from Blogging to Twittering. I like the possibility Twitter offers me to have amazing conversations with professionals from all over the world. And these conversations have become very important for getting information, keeping in touch with everything that is going on and for getting insights and inspiration from experts.<br /><br />Besides being very active on Twitter I have started the <a href="http://wenovski.ning.com/">WENOVSKI</a> design thinkers community. This network is becoming very important and it give me more possibilities to connect to others. That's why I decided to <a href="http://wenovski.ning.com/profiles/blog/list?user=2m9c1y641jb06">move my blog</a> there.<br /><br />So from now on I will post on <a href="http://wenovski.ning.com/profiles/blog/list?user=2m9c1y641jb06">WENOVSKI</a>. I hope to see you there!!!Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com111tag:blogger.com,1999:blog-3016965784728551115.post-34784820980584650952009-07-24T00:15:00.000-07:002009-07-24T00:16:06.073-07:00Story and Emergent Design<span class="Apple-style-span" style="font-family: 'Lucida Grande'; color: rgb(68, 68, 68); font-size: 10px; white-space: pre; "><div style="width:425px;text-align:left" id="__ss_578111"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/hughgraham/image-space-object-presentation-2008-presentation" title="Story and Emergent Design">Story and Emergent Design</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=hgiso2008-1220308004659495-9&stripped_title=image-space-object-presentation-2008-presentation"><param name="allowFullScreen" value="true"><param name="allowScriptAccess" value="always"><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=hgiso2008-1220308004659495-9&stripped_title=image-space-object-presentation-2008-presentation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/hughgraham">Hugh Graham</a>.</div></div></span><div><span class="Apple-style-span" style="font-family:'Lucida Grande', fantasy;font-size:85%;color:#444444;"><span class="Apple-style-span" style="font-size: 10px; white-space: pre;"><br /></span></span></div><div><span class="Apple-style-span" style="font-family:'Lucida Grande', -webkit-fantasy;font-size:85%;color:#444444;"><span class="Apple-style-span" style="font-size: 10px; white-space: pre;">Via <a href="redjotter.wordpress.com/">Lauren</a></span></span></div>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com9tag:blogger.com,1999:blog-3016965784728551115.post-20854426886699572442009-07-22T13:04:00.000-07:002009-07-22T13:06:39.414-07:00How creativity is being strangled by the law<span class="Apple-style-span" style="font-family:Arial, sans-serif;font-size:85%;"><span class="Apple-style-span" style="font-size: 10px; white-space: pre;"><div><span class="Apple-style-span" style="font-size:100%;"><span class="Apple-style-span" style="font-size: 12px; white-space: normal;">I've just been discovering Larry Lessing and his struggle. Very relevant in light of our growing capability of self-organisation.</span></span></div><div><span class="Apple-style-span" style="font-size:100%;"><span class="Apple-style-span" style="font-size: 12px; white-space: normal;"> </span></span></div><div><span class="Apple-style-span" style="font-size: 12px; white-space: normal; ">Watch this TED-TALK BY Larry Lessig, the Nets most celebrated lawyer, cites John Philip Sousa, celestial copyrights and the "ASCAP cartel" in his argument for reviving our creative culture.</span></div><div><span class="Apple-style-span" style="font-size:100%;"><span class="Apple-style-span" style="font-size: 12px; white-space: normal;"><br /></span></span></div><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/7Q25-S7jzgs&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/7Q25-S7jzgs&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></span></span>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com1tag:blogger.com,1999:blog-3016965784728551115.post-83523382202271575172009-07-16T08:55:00.000-07:002009-07-16T08:58:25.158-07:00Human Centered BrandingGreat presentation by my good friend Erik Roscam Abbing (<a href="http://twitter.com/roscamabbing" target="_blank">@roscamabbing )</a> of <a href="http://www.zilverinnovation.com/">Zilver Innovation.<br /></a><br /><div style="width: 425px; text-align: left;" id="__ss_1683359"><a style="margin: 12px 0pt 3px; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; display: block; text-decoration: underline;" href="http://www.slideshare.net/brandriveninnovation/human-centered-branding" title="Human Centered Branding">Human Centered Branding</a><object style="margin: 0px;" height="355" width="425"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=humancenteredbranding2-090705044619-phpapp02&stripped_title=human-centered-branding"><param name="allowFullScreen" value="true"><param name="allowScriptAccess" value="always"><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=humancenteredbranding2-090705044619-phpapp02&stripped_title=human-centered-branding" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" height="355" width="425"></embed></object><div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;">View more <a style="text-decoration: underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration: underline;" href="http://www.slideshare.net/brandriveninnovation">Erik Roscam abbing</a>.</div></div>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com4tag:blogger.com,1999:blog-3016965784728551115.post-11535536092976925352009-07-16T08:39:00.000-07:002009-07-16T08:41:24.493-07:00Introduction to service design.<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://www.share2solve.org"><img style="cursor: pointer; width: 400px; height: 273px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhmLthyr5fcNHlCdjAAV67pRuQEZbr7oWieYI2DwuXQ_RUXasiUnYCwLZ02cK0N5Yl4v8BdkGiiDZMS3OoyOmi6Ncikxz4VKJZThaR8QspjpgwS9PFd3K7CnkufiqEWgzQKFS1A3uN9oLY/s400/Picture+17.png" alt="" id="BLOGGER_PHOTO_ID_5359083419961727570" border="0" /></a>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com99tag:blogger.com,1999:blog-3016965784728551115.post-31811136532841222312009-07-14T13:54:00.001-07:002009-07-14T13:54:57.822-07:00Dan Saffer - Attention Awareness for Interaction Designers 2009<object width="400" height="300"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=3623505&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=3623505&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="300"></embed></object><p><a href="http://vimeo.com/3623505">Dan Saffer - Attention Awareness for Interaction Designers 2009</a> from <a href="http://vimeo.com/user1128734">Interaction Design Association</a> on <a href="http://vimeo.com">Vimeo</a>.</p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-24553022963897291992009-07-14T06:39:00.000-07:002009-07-14T06:43:26.788-07:00A Cooper concept project<object width="400" height="300"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5544573&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=5544573&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="300"></embed></object><p><a href="http://vimeo.com/5544573">Stratus Air: A Cooper concept project</a> from <a href="http://vimeo.com/user669824">Cooper Journal</a> on <a href="http://vimeo.com">Vimeo</a>.</p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com2tag:blogger.com,1999:blog-3016965784728551115.post-88398972480702362312009-07-09T08:35:00.000-07:002009-07-09T08:36:39.115-07:00Redefining Future Learning Spaces<object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/Hbu3KhzDkqQ&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/Hbu3KhzDkqQ&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-16913103095695650642009-07-08T08:21:00.000-07:002009-07-08T08:31:09.893-07:00Service Design Book<a href="https://www.taik.fi/kirjakauppa/product_info.php?cPath=11&products_id=134">The book</a> is ready, printed and I finally received copies!!!<br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://www.taik.fi/kirjakauppa/product_info.php?cPath=11&products_id=134"><img style="cursor: pointer; width: 400px; height: 300px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgYVgGONI_wZvUB8hREXy00DsW_ZwS2XERnZw1k5_-lxTkMDseQ8Ek_f_OCXzXORnenc3Oc1ZU2evXFsFWtbpvPYUNm3QuZ0kh3KZJrVAwOLvTDv2ifC12amdEqmMBqg6VOlACLU_YkDvk/s400/P1010859.JPG" alt="" id="BLOGGER_PHOTO_ID_5356111877431703298" border="0" /></a>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com3tag:blogger.com,1999:blog-3016965784728551115.post-84494103850908454562009-07-05T13:45:00.000-07:002009-07-05T14:05:31.528-07:00Service Design Course MCI InnsbruckI am a guest lecturer on service design at the <a href="http://www.mci.edu/">Management Centre Innsbruck</a> in Austria. A few weeks ago I worked with students on a case concerning the customer experiences and services provided by the <a href="http://alpenzoo.at/">AlpenZoo</a>. I think they did a great job. Specially since this was their first encounter with service design tools and methods. I thought I'd show some of their presentations:<br /><br /><div style="width:425px;text-align:left" id="__ss_1603535"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn/zoomotion-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" title="Zoomotion - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria">Zoomotion - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=prsentationalpenzoo-handsup-090618093844-phpapp01&stripped_title=zoomotion-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=prsentationalpenzoo-handsup-090618093844-phpapp01&stripped_title=zoomotion-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn">MarcStickdorn</a>.</div></div><br /><br /><br /><div style="width:425px;text-align:left" id="__ss_1603626"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn/sinnsation-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" title="SinnSation - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria">SinnSation - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=alpenzoo-090618095434-phpapp01&stripped_title=sinnsation-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=alpenzoo-090618095434-phpapp01&stripped_title=sinnsation-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">documents</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn">MarcStickdorn</a>.</div></div><br /><br /><br /><div style="width:425px;text-align:left" id="__ss_1603406"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn/ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" title="Faminal - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria">Faminal - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=alpenzoo2-090618091522-phpapp02&stripped_title=ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=alpenzoo2-090618091522-phpapp02&stripped_title=ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn">MarcStickdorn</a>.</div></div><br /><br /><div style="width:425px;text-align:left" id="__ss_1603759"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn/izoo-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustriaion" title="IZoo - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austriaion">IZoo - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austriaion</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=izooprsentation-090618101702-phpapp02&stripped_title=izoo-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustriaion" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=izooprsentation-090618101702-phpapp02&stripped_title=izoo-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustriaion" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn">MarcStickdorn</a>.</div></div><br /><br /><div style="width:425px;text-align:left" id="__ss_1603555"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn/edutainment-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" title="Edutainment - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria">Edutainment - MA Student Project: Service Design of the Alpenzoo, Innsbruck/Austria</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=prsentationservicedesignentgltigeendversion-090618094200-phpapp01&stripped_title=edutainment-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=prsentationservicedesignentgltigeendversion-090618094200-phpapp01&stripped_title=edutainment-ma-student-project-service-design-of-the-alpenzoo-innsbruckaustria" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/MarcStickdorn">MarcStickdorn</a>.</div></div><br /><br /><br /><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/21OCdCH0CVw&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/21OCdCH0CVw&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-29930618768593328612009-06-29T12:21:00.000-07:002009-06-29T12:24:34.773-07:00The future according to Gerd Leonhard<embed src="http://blip.tv/play/AYGHuC+IuHk" type="application/x-shockwave-flash" width="640" height="390" allowscriptaccess="always" allowfullscreen="true"></embed>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-84633380174801402432009-06-26T07:29:00.000-07:002009-06-26T07:31:44.488-07:00New Book On Service DesignI participated in writing a book on service design called "Designing Services with Innovative Methods". This book presents the emerging and increasingly important field of service design.<br /><br /><a href="https://www.taik.fi/kirjakauppa/product_info.php?cPath=11&products_id=134">You can now order the book... </a><br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbJIIkKVWwezqZy4MEnRxJfwqJX5ywyFCQUdakHzDhA4zk3DcJUSHLq07zjyLB5XwxQlG_gfy9umBKdh1Yv4w_yuX4fFMvqC7UcsBzA_1QJZvckSQETp5Qlul-Jl6BrfNYRd5GbNvFPY0/s1600-h/ServiceDesign_osakansi_412.jpg"><img style="cursor: pointer; width: 400px; height: 296px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbJIIkKVWwezqZy4MEnRxJfwqJX5ywyFCQUdakHzDhA4zk3DcJUSHLq07zjyLB5XwxQlG_gfy9umBKdh1Yv4w_yuX4fFMvqC7UcsBzA_1QJZvckSQETp5Qlul-Jl6BrfNYRd5GbNvFPY0/s400/ServiceDesign_osakansi_412.jpg" alt="" id="BLOGGER_PHOTO_ID_5351643776752438034" border="0" /></a>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-34470513439669231712009-06-25T07:27:00.000-07:002009-06-25T07:28:42.738-07:00The 99% Conference<object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/jowOSRDzYKo&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/jowOSRDzYKo&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object><br /><br /><object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/zrRyTpKne7o&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/zrRyTpKne7o&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object><br /><br /><object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/3aO_OakK1yk&hl=en&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/3aO_OakK1yk&hl=en&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-85829105899923891102009-06-24T02:31:00.000-07:002009-06-24T02:35:46.920-07:00Lift france 09<object height="300" width="400"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5288471&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=5288471&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" height="300" width="400"></embed></object><p><a href="http://vimeo.com/5288471">Liftfrance09: John Thackara</a> from <a href="http://vimeo.com/liftconference">Lift Conference</a> on <a href="http://vimeo.com/">Vimeo</a>.</p><p><object height="300" width="400"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5280798&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=5280798&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" height="300" width="400"></embed></object></p><p><a href="http://vimeo.com/5280798">Lift France 09: Gunter Pauli: Changing the Planet</a> from <a href="http://vimeo.com/liftconference">Lift Conference</a> on <a href="http://vimeo.com/">Vimeo</a>.</p><p></p><p><object height="300" width="400"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5280949&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=00adef&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=5280949&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=00adef&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" height="300" width="400"></embed></object></p><p><a href="http://vimeo.com/5280949">Lift France 09: Dennis Pamlin: Changing the Planet</a> from <a href="http://vimeo.com/liftconference">Lift Conference</a> on <a href="http://vimeo.com/">Vimeo</a>.</p><object height="300" width="400"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5272427&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=5272427&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" height="300" width="400"></embed></object><p><a href="http://vimeo.com/5272427">Lift with Fing 09: Timo Arnall: "Making Things Visible"</a> from <a href="http://vimeo.com/liftconference">Lift Conference</a> on <a href="http://vimeo.com/">Vimeo</a>.</p>Thanks to <a href="http://www.experientia.com/blog/first-lift09-france-videos-are-online/">Putting People First</a><br /><p></p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-9831737098704402032009-06-23T05:13:00.000-07:002009-06-23T05:45:47.386-07:00WENOVSKI design thinkers networkA few weeks ago I started <a href="http://wenovski.ning.com/">WENOVSKI</a> a design thinkers network. This network will function as a platform to design thinkers from whatever discipline, to connect, share and find ways to work together. There are 144 members to date.<br /><br />One interesting development on <a href="http://wenovski.ning.com/">WENOVSKI</a> is the forming of groups based on nationality and/or language. <a href="http://wenovski.ning.com/group/frenchdesignthinkers">France</a>, <a href="http://wenovski.ning.com/group/australiandesignthinkers">Australia</a>, <a href="http://wenovski.ning.com/group/dutchdesignthinkers">Dutch</a>, <a href="http://wenovski.ning.com/group/germandesignthinkers">German speaking</a>, <a href="http://wenovski.ning.com/group/spanishspeakingdesignthinkers">Spanish speaking</a>. But the other groups are no less interesting: <a href="http://wenovski.ning.com/group/unitedstatesdesignthinkers">AIGA</a> (the professional association for design), <a href="http://wenovski.ning.com/group/designthinkingeducation">Design Thinking Education</a>, <a href="http://wenovski.ning.com/group/inneractprojectgroup">project group Inner-city Education</a> and <a href="http://wenovski.ning.com/group/socialdesigners">Social Designers</a>.<br /><br />I'm very exited by all these activities.<br /><br />Connect with <a href="http://wenovski.ning.com/profile/ArnevanOosterom">me</a> on <a href="http://wenovski.ning.com/">WENOVSKI</a><br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgzprpgQ5EsrCRmDnjCEZhN29WRokw1s0HETrZRYpiBT17Z2JOHcMfitmJfE7toZO-st76wX_FGESwUM9PXaN67IUJ6jHFok1iQah9dRAd-2tK6YtCERPfA5Qwm-0R-abWhPV9cecFhxP4/s1600-h/WENOVSKI_BANNER_05.gif"><img style="cursor: pointer; width: 400px; height: 62px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgzprpgQ5EsrCRmDnjCEZhN29WRokw1s0HETrZRYpiBT17Z2JOHcMfitmJfE7toZO-st76wX_FGESwUM9PXaN67IUJ6jHFok1iQah9dRAd-2tK6YtCERPfA5Qwm-0R-abWhPV9cecFhxP4/s400/WENOVSKI_BANNER_05.gif" alt="" id="BLOGGER_PHOTO_ID_5350502613957089698" border="0" /></a>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com1tag:blogger.com,1999:blog-3016965784728551115.post-41052588150717383712009-06-16T08:34:00.001-07:002009-06-16T08:35:42.712-07:00Final Service design concept from Eilidh Dickson<object width="400" height="300"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=4399652&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" /><embed src="http://vimeo.com/moogaloop.swf?clip_id=4399652&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="300"></embed></object><p><a href="http://vimeo.com/4399652">Final Service design concept</a> from <a href="http://vimeo.com/user645104">eilidh dickson</a> on <a href="http://vimeo.com">Vimeo</a>.</p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-38150965840671386332009-06-16T08:32:00.001-07:002009-06-16T08:32:46.635-07:00Warm Hands Network concept video<object width="400" height="300"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=4587037&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" /><embed src="http://vimeo.com/moogaloop.swf?clip_id=4587037&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="300"></embed></object><p><a href="http://vimeo.com/4587037">Warm Hands Network concept video</a> from <a href="http://vimeo.com/user1318925">Magnus Bendtsen</a> on <a href="http://vimeo.com">Vimeo</a>.</p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-89599583052378203952009-06-16T08:19:00.000-07:002009-06-16T08:20:42.463-07:00Service Design Practice VideoI love these service design prototype films :-)<br /><br /><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/5aEEfi-x93U&hl=nl&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/5aEEfi-x93U&hl=nl&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-31955675563085918752009-06-16T08:17:00.000-07:002009-06-16T08:18:26.315-07:00Steve Lee (Engine)<object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/xohyU8jPtpw&hl=nl&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/xohyU8jPtpw&hl=nl&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-3936313899547569842009-06-11T08:57:00.000-07:002009-06-11T08:58:07.406-07:00Introduction to Collective Intelligence<object width="400" height="300"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=1765465&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" /><embed src="http://vimeo.com/moogaloop.swf?clip_id=1765465&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="300"></embed></object><p><a href="http://vimeo.com/1765465">Introduction to Collective Intelligence</a> from <a href="http://vimeo.com/jfnoubel">TheTransitioner</a> on <a href="http://vimeo.com">Vimeo</a>.</p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-27285430910065649372009-06-08T08:53:00.000-07:002009-06-08T08:54:56.872-07:00Why the Failure of Systems Thinking Should Inform the Future of Design ThinkingArticle by Fred Collopy:<br /><br /> "You never learn by doing something right ‘cause you already know how to do it. You only learn from making mistakes and correcting them."<br /> Russell Ackoff <br /><br />"Design and "design thinking" is gaining recognition as an important integrative concept in management practice and education. But it will fail to have a lasting impact, unless we learn from the mistakes of earlier, related ideas. For instance, "system thinking", which shares many of the conceptual foundations of "design thinking", promised to be a powerful guide to management practice, but it has never achieved the success its proponents hoped for. If systems thinking had been successful in gaining a foothold in management education over the last half of the 20th century, there would be no manage by designing movement, or calls for integrative or design thinking."<br /><br /><a href="http://www.fastcompany.com/blog/fred-collopy/manage-designing/lessons-learned-why-failure-systems-thinking-should-inform-future">read the article... </a>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-85220346752754210412009-06-02T15:21:00.000-07:002009-06-02T15:27:52.631-07:00Four Design Thinking Clips<object height="340" width="560"><param name="movie" value="http://www.youtube.com/v/qiZstJ9Vnmw&hl=en&fs=1"><param name="allowFullScreen" value="true"><param name="allowscriptaccess" value="always"><embed src="http://www.youtube.com/v/qiZstJ9Vnmw&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" height="340" width="560"></embed></object><br /><br /><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/Tx8j0maZnSQ&hl=en&fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/Tx8j0maZnSQ&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object><br /><br /><object height="344" width="425"><param name="movie" value="http://www.youtube.com/v/--C02uOYA6c&hl=en&fs=1"><param name="allowFullScreen" value="true"><param name="allowscriptaccess" value="always"><embed src="http://www.youtube.com/v/--C02uOYA6c&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" height="344" width="425"></embed></object><br /><br /><object height="344" width="425"><param name="movie" value="http://www.youtube.com/v/1CT2SX6BMeI&hl=en&fs=1"><param name="allowFullScreen" value="true"><param name="allowscriptaccess" value="always"><embed src="http://www.youtube.com/v/1CT2SX6BMeI&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" height="344" width="425"></embed></object>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com2tag:blogger.com,1999:blog-3016965784728551115.post-46094300220868499672009-06-01T14:33:00.000-07:002009-06-01T14:37:58.313-07:00Service Design ResearchA new website on Service Design research "SDR"<br /><br />"What is the Service Design Research initiative?<br />It aims to collectively build an understanding and foster a dialogue on where ideas and concepts of Service Design have come from, how these evolved over the last two decades as well as report and review current research and service design practices. The motivation is to consolidate existing knowledge and to support the growth of a research community that engages in meaningful research relevant to the challenges design is dealing with today and in the future."<br /><p><a href="http://www.servicedesignresearch.com/whats-sdr">Go to the website...</a></p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-59519938428911837762009-05-29T13:21:00.000-07:002009-05-29T13:24:51.619-07:00creative company conference 2009 report<span style="font-size:100%;">"The Creative Company Conference is an event that has the potential to become one of the leading gatherings of creative minds in Europe, if it will have the courage to harness the energy and creativity of its attendees."<br /></span><p><span style="font-size:100%;">Read the report by Eric Roscam Abbing at <a href="http://www.branddriveninnovation.com/">Brand Driven Innovation</a><br /><strong></strong></span></p><h2 style="font-weight: bold;"><span style="font-size:100%;"><img class="alignleft" title="ccc2009" src="http://www.bno.nl/images/library/Image/4%20Agenda/4423CCC.jpg" alt="" height="91" width="167" /></span></h2>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0tag:blogger.com,1999:blog-3016965784728551115.post-84962010422076491022009-05-28T06:12:00.001-07:002009-05-28T06:12:30.098-07:00Sir Ken Robinson at the creative company 2009<object width="400" height="300"><param name="allowfullscreen" value="true"><param name="allowscriptaccess" value="always"><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=4863000&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1"><embed src="http://vimeo.com/moogaloop.swf?clip_id=4863000&server=vimeo.com&show_title=1&show_byline=1&show_portrait=0&color=&fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="300"></embed></object><p><a href="http://vimeo.com/4863000">KBIRI.NL - Sir Ken Robinson @ Creative Company Conference</a> from <a href="http://vimeo.com/kbiri">KBIRI</a> on <a href="http://vimeo.com">Vimeo</a>.</p>Arne van Oosteromhttp://www.blogger.com/profile/03244459119988793895noreply@blogger.com0