Service Design - DesignThinkers Weblog -

Demos published their new discussion paper Making The Most Of Collaboration: an international survey of co-design, produced in association with PricewaterhouseCoopers’ Public Sector Research Centre.

"In 2006 we published Journey to the Interface - an impassioned advocation of the value of collaborative design principles in public services. In the intervening years, co-design has caught hold as an ideal for transforming services - promising to make them more responsive, fit-for-purpose, and efficient. More broadly, co-design provides an avenue for building social capital, and addressing a disengagement from politics and democracy."

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Via Choosenick