Yesterday I went to the Mobile Monday (Momo) meet-up. This time the subject was Mobile Banking. And it turned out to be a very interesting subject. Momo's going to put it all on their website, so you'll be able to watch the whole thing here...
I specially liked the presentation by Ton Wesseling. Take a look at his slides. With only a few words it actually tells the whole story.
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A blog from Strategic Design Agency DesignThinkers
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
- Arne van Oosterom
- Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).
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Join The International Service Design Network on LinkedIn
Service Design professionals and supporters are gathering on LinkedIn. Our aim it is to develop, professionalize and promote the relative new field of expertise called Service Design (and related subjects).
The network will soon grow up to be an influential platform. Are you interested in being part of it? Just follow this link...
The network will soon grow up to be an influential platform. Are you interested in being part of it? Just follow this link...
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Labels
- Alex Nisbett
- Bill Moggridge
- BODW
- branding
- Business of Design Week
- co-ownership
- co-production
- communications service revolution
- costumer-journey
- costumer-journeys
- customer service
- design thinking
- designthinker
- designthinkers
- empowerment
- Engine
- european tender
- international network
- International Service Design Network.
- Kuopio Academy
- marketing
- mobile banking
- mobile monday
- momo
- relationship-building
- service design
- service economy
- service industry
- service innovation
- service revolution
- Service Stories
- service-delivery-blueprints
- service-ecology
- service-economy
- summer school
- target audience
- target groups
- theory
- third industrial rvolution
- touch-points
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