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    Arne van Oosterom's Posts - WENOVSKI design thinkers network

    Now on WENOVSKI design thinkers network

    Friday, June 26, 2009

    New Book On Service Design

    I participated in writing a book on service design called "Designing Services with Innovative Methods". This book presents the emerging and increasingly important field of service design.

    You can now order the book...

    Tuesday, June 23, 2009

    WENOVSKI design thinkers network

    A few weeks ago I started WENOVSKI a design thinkers network. This network will function as a platform to design thinkers from whatever discipline, to connect, share and find ways to work together. There are 144 members to date.

    One interesting development on WENOVSKI is the forming of groups based on nationality and/or language. France, Australia, Dutch, German speaking, Spanish speaking. But the other groups are no less interesting: AIGA (the professional association for design), Design Thinking Education, project group Inner-city Education and Social Designers.

    I'm very exited by all these activities.

    Connect with me on WENOVSKI

    Monday, June 8, 2009

    Why the Failure of Systems Thinking Should Inform the Future of Design Thinking

    Article by Fred Collopy:

    "You never learn by doing something right ‘cause you already know how to do it. You only learn from making mistakes and correcting them."
    Russell Ackoff

    "Design and "design thinking" is gaining recognition as an important integrative concept in management practice and education. But it will fail to have a lasting impact, unless we learn from the mistakes of earlier, related ideas. For instance, "system thinking", which shares many of the conceptual foundations of "design thinking", promised to be a powerful guide to management practice, but it has never achieved the success its proponents hoped for. If systems thinking had been successful in gaining a foothold in management education over the last half of the 20th century, there would be no manage by designing movement, or calls for integrative or design thinking."

    read the article...

    Monday, June 1, 2009

    Service Design Research

    A new website on Service Design research "SDR"

    "What is the Service Design Research initiative?
    It aims to collectively build an understanding and foster a dialogue on where ideas and concepts of Service Design have come from, how these evolved over the last two decades as well as report and review current research and service design practices. The motivation is to consolidate existing knowledge and to support the growth of a research community that engages in meaningful research relevant to the challenges design is dealing with today and in the future."

    Go to the website...