I've just been discovering Larry Lessing and his struggle. Very relevant in light of our growing capability of self-organisation.
Watch this TED-TALK BY Larry Lessig, the Nets most celebrated lawyer, cites John Philip Sousa, celestial copyrights and the "ASCAP cartel" in his argument for reviving our creative culture.
I am a guest lecturer on service design at the Management Centre Innsbruck in Austria. A few weeks ago I worked with students on a case concerning the customer experiences and services provided by the AlpenZoo. I think they did a great job. Specially since this was their first encounter with service design tools and methods. I thought I'd show some of their presentations:
Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).
Join The International Service Design Network on LinkedIn
Service Design professionals and supporters are gathering on LinkedIn. Our aim it is to develop, professionalize and promote the relative new field of expertise called Service Design (and related subjects).
The network will soon grow up to be an influential platform. Are you interested in being part of it?Just follow this link...