Girl forever traumatized by bad service experience at McDonalds. "A burger with no burger? That's just ridiculous". I love the language.
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A blog from Strategic Design Agency DesignThinkers
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
- Arne van Oosterom
- Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).
I'm collecting service testimonials
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Join The International Service Design Network on LinkedIn
Service Design professionals and supporters are gathering on LinkedIn. Our aim it is to develop, professionalize and promote the relative new field of expertise called Service Design (and related subjects).
The network will soon grow up to be an influential platform. Are you interested in being part of it? Just follow this link...
The network will soon grow up to be an influential platform. Are you interested in being part of it? Just follow this link...
Blog Archive
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2009
(72)
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April
(11)
- Interview
- Literature on Design Thinking
- HOK's Jim Rice on the Idea Factory
- WE THINK
- IDEO's David Kelley about the importance of iteration
- Seeing Tomorrows Services: A Panel on Service Design
- Service Stories #15
- DesignThinkers on Sustainable Design
- Emily Pilloton & Project H
- Design Thinking in Business
- Continuum - Inside Design & Innovation
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▼
April
(11)
Labels
- Service Stories
- service design
- designthinkers
- service revolution
- service-economy
- branding
- co-production
- communications service revolution
- costumer-journeys
- design thinking
- empowerment
- marketing
- service-ecology
- Alex Nisbett
- BODW
- Bill Moggridge
- Business of Design Week
- Engine
- International Service Design Network.
- Kuopio Academy
- co-ownership
- costumer-journey
- customer service
- designthinker
- european tender
- international network
- mobile banking
- mobile monday
- momo
- relationship-building
- service economy
- service industry
- service innovation
- service-delivery-blueprints
- summer school
- target audience
- target groups
- theory
- third industrial rvolution
- touch-points
Labels
- Alex Nisbett
- Bill Moggridge
- BODW
- branding
- Business of Design Week
- co-ownership
- co-production
- communications service revolution
- costumer-journey
- costumer-journeys
- customer service
- design thinking
- designthinker
- designthinkers
- empowerment
- Engine
- european tender
- international network
- International Service Design Network.
- Kuopio Academy
- marketing
- mobile banking
- mobile monday
- momo
- relationship-building
- service design
- service economy
- service industry
- service innovation
- service revolution
- Service Stories
- service-delivery-blueprints
- service-ecology
- service-economy
- summer school
- target audience
- target groups
- theory
- third industrial rvolution
- touch-points
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