Some great podcasts on service design from Emergence (I enjoyed Oliver King):
Do Listen...
And one from IBM's chief service researcher on Businessweek:
Take a moment...
via Choosenick
Saturday, May 10, 2008
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A blog from Strategic Design Agency DesignThinkers
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
- Arne van Oosterom
- Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).
I'm collecting service testimonials
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Service Design professionals and supporters are gathering on LinkedIn. Our aim it is to develop, professionalize and promote the relative new field of expertise called Service Design (and related subjects).
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The network will soon grow up to be an influential platform. Are you interested in being part of it? Just follow this link...
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Labels
- Alex Nisbett
- Bill Moggridge
- BODW
- branding
- Business of Design Week
- co-ownership
- co-production
- communications service revolution
- costumer-journey
- costumer-journeys
- customer service
- design thinking
- designthinker
- designthinkers
- empowerment
- Engine
- european tender
- international network
- International Service Design Network.
- Kuopio Academy
- marketing
- mobile banking
- mobile monday
- momo
- relationship-building
- service design
- service economy
- service industry
- service innovation
- service revolution
- Service Stories
- service-delivery-blueprints
- service-ecology
- service-economy
- summer school
- target audience
- target groups
- theory
- third industrial rvolution
- touch-points