Tim Hill (FutureBrand) with a statement about the role of customer service in a downturn.
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A blog from Strategic Design Agency DesignThinkers
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
DesignThinkers is a strategic design agency specialized in business, service and social innovation/ transformation.
- Arne van Oosterom
- Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).
I'm collecting service testimonials
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Service Design professionals and supporters are gathering on LinkedIn. Our aim it is to develop, professionalize and promote the relative new field of expertise called Service Design (and related subjects).
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The network will soon grow up to be an influential platform. Are you interested in being part of it? Just follow this link...
Blog Archive
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2009
(72)
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▼
May
(10)
- creative company conference 2009 report
- Sir Ken Robinson at the creative company 2009
- Advertising Is Dead
- Resonance by Continuum
- Course on Service design at the Management Center ...
- MIT Wins The Buckminster Fuller Challenge
- Marc Rettig - How to Change Complicated Stuff
- The role of customer service in a downturn
- Apps For Democracy
- Short Film From Thinkpublic
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▼
May
(10)
Labels
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- designthinkers
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- service-economy
- branding
- co-production
- communications service revolution
- costumer-journeys
- design thinking
- empowerment
- marketing
- service-ecology
- Alex Nisbett
- BODW
- Bill Moggridge
- Business of Design Week
- Engine
- International Service Design Network.
- Kuopio Academy
- co-ownership
- costumer-journey
- customer service
- designthinker
- european tender
- international network
- mobile banking
- mobile monday
- momo
- relationship-building
- service economy
- service industry
- service innovation
- service-delivery-blueprints
- summer school
- target audience
- target groups
- theory
- third industrial rvolution
- touch-points
Labels
- Alex Nisbett
- Bill Moggridge
- BODW
- branding
- Business of Design Week
- co-ownership
- co-production
- communications service revolution
- costumer-journey
- costumer-journeys
- customer service
- design thinking
- designthinker
- designthinkers
- empowerment
- Engine
- european tender
- international network
- International Service Design Network.
- Kuopio Academy
- marketing
- mobile banking
- mobile monday
- momo
- relationship-building
- service design
- service economy
- service industry
- service innovation
- service revolution
- Service Stories
- service-delivery-blueprints
- service-ecology
- service-economy
- summer school
- target audience
- target groups
- theory
- third industrial rvolution
- touch-points
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