Service Design - DesignThinkers Weblog -: Niall Harbison On Customer Service

Service Design - DesignThinkers Weblog -

Tuesday, January 13, 2009

Niall Harbison On Customer Service

Arne van Oosterom at 6:36 AM

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Arne van Oosterom: Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).

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