Service Design - DesignThinkers Weblog -: Customer Service On Steroids... and something els

Service Design - DesignThinkers Weblog -

Tuesday, January 6, 2009

Customer Service On Steroids... and something els

Arne van Oosterom at 12:54 AM

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Arne van Oosterom: Owner and Strategic Design Director at DesignThinkers, lecturer and chairman of the Service Design Network Netherlands (Service Design Netwerk Nederland).

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