Friday, January 2, 2009

DesignThinkers 5 Steps Service Innovation Method

DesignThinkers assists Public and Private organizations and companies in delivering the best possible service. We help them to be more innovative and competitive.

We created a 5 steps service innovation method to guide us while working on complex Service Design projects.

Download our 5 steps method.

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2 comments:

  1. Alex OsterwalderJanuary 3, 2009 at 10:44 AM

    I appreciate your slides & your blog in general! My own work focuses on business model design & innovation, which is very similar to service design...

    Do you have a book out on your approach & methodology? I would be very interested, since I am writing my own book on business model design & innovation.

    Best regards,
    Alex

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  2. Arne van OosteromJanuary 3, 2009 at 1:00 PM

    Hi Alex,

    Thanks for the compliment.

    We are working on a book (together with several authors). But it will probably be published next year.

    Let's stay in touch!


    Regards,
    Arne

    ReplyDelete