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    Arne van Oosterom's Posts - WENOVSKI design thinkers network

    Now on WENOVSKI design thinkers network

    Wednesday, July 22, 2009

    How creativity is being strangled by the law

    I've just been discovering Larry Lessing and his struggle. Very relevant in light of our growing capability of self-organisation.
    Watch this TED-TALK BY Larry Lessig, the Nets most celebrated lawyer, cites John Philip Sousa, celestial copyrights and the "ASCAP cartel" in his argument for reviving our creative culture.

    Wednesday, July 8, 2009

    Service Design Book

    The book is ready, printed and I finally received copies!!!

    Sunday, July 5, 2009

    Service Design Course MCI Innsbruck

    I am a guest lecturer on service design at the Management Centre Innsbruck in Austria. A few weeks ago I worked with students on a case concerning the customer experiences and services provided by the AlpenZoo. I think they did a great job. Specially since this was their first encounter with service design tools and methods. I thought I'd show some of their presentations: